DEPARTMENT MAKING REQUEST
Budget & Admin Services
Title
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25-505, Approve Change Orders #1, 2, and 3, Hansen CIS SaaS Software Cloud (Utilities)
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REQUESTED MOTION/ACTION
recommendation
Recommended Action:
Approve award of Change Orders #1, 2, and 3 for File #25-505, Hansen CIS SaaS Software Cloud Agreement, to Hansen Banner, LLC of Bethlehem, Pennsylvania in the amount of $55,200 for the additional services required for the Cityworks integration.
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budget
Budgeted Action:
No action needed. Budgeted in the Capital Improvement Project “CCU Business Services Customer Billing” as approved in the FY26 budget process. Funding will be supplied from the Utility Operations & Maintenance Fund.
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BACKGROUND (Why is this Action Necessary, and What Action will be accomplished)
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Background:
Utilities has requested Change Requests #1, 2, and 3 to File #25-505, Hansen CIS SaaS Software Cloud, in the amount of $55,200 for the additional services required for the Cityworks integration of the software. Change request 01 was incurred due to a change in project scope relating to item #59 in the HansenCIS statement of work relating to the Cityworks integration. The organization has elected to move our Cityworks environment from an on-premises environment to a cloud environment prior to the completion of the Banner/HansenCIS project that is currently in progress. The previously laid out approach in the signed agreement and statement of work with Hansen is no longer viable, thus change requests were furnished by Hansen to mitigate this unforeseen change in scope. Change request #2 is the clarification in the statement of work updating the real time integration deployed to connect to Paymentus. Change Order #3 is reduction of 110 hours for the removal of implementation GAPs.
Original Contract Amount: $951,680.00
Change Request #1 for Cityworks Integration: $77,200.00
Change Request #2 for GAP Payment Vendor Change: $0.00
Change Request #3 for Removed Implementation GAPs: ($22,000.00)
Revised Contract Amount: $1,006,880.00
Therefore, it has been determined to be in the best interest of the County to approve award of Change Orders #1, 2, and 3 to Hansen Banner, LLC of Bethlehem, Pennsylvania in the amount of $55,200 for the additional services required for the Cityworks integration.
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