DEPARTMENT MAKING REQUEST
Budget & Admin Services
Title
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25-505, Award, Hansen CIS SaaS Software Cloud Agreement (Utilities)
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REQUESTED MOTION/ACTION
recommendation
Recommended Action:
a) Approve the Sole Source award of File #25-505, Hansen CIS SaaS Software Cloud Agreement, for the fixed price fee of $951,680 and time and materials rate for additional work per the fee schedule listed below for a 5-year period, to Hansen Banner, LLC of Bethlehem, Pennsylvania; and
b) Authorize the Chairman to execute the agreements.
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budget
Budgeted Action:
No action needed. Implementation service charges are budgeted in Capital Improvements Project "CCU Business Services Customer Billing and Data Base" as approved in the FY25 budget process. Funding will be supplied by the Utility Operations & Maintenance Fund. Monthly service fee is budgeted in the Utilities Operations and Maintenance Fund - Administrative budget as approved in the FY25 budget process. Funding for this expenditure comes from rate revenues.
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BACKGROUND (Why is this Action Necessary, and What Action will be accomplished)
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Background:
Utilities has requested a 5-year service term agreement for the Hansen CIS SaaS Software Cloud migration. This will upgrade their current system that is on-prem with the existing vendor to their cloud solution. The software service usage conditions include two (2) AWS environments production and non-production with the production availability 24x7 (except for scheduled outages) and non-production availability on business days (12 hours per day). The disaster recovery environment is also included. The fixed price fee is based on a 14-month payment milestone schedule for a total cost of $951,680. If additional work is required, then the rate will be time and materials and billed monthly in accordance with the fee schedule listed below. This software migration needs to be provided by the original system vendor, Hansen Banner, LLC, making this a sole ...
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